| Edelle Schlegel

Important Info for Ordering Fruit to Warm Locations ūüĆě

Every year we continue to learn more ways to provide you with the best experience possible.

This time of year we have amazing summer fruits available that we don't want you to miss out on simply because of the heat which is why we do our best to make sure the fruit gets to your home as quickly as possible after it is picked from the tree.

If you live somewhere hot, please keep the following information in mind when ordering fruit:

  • You can select overnight shipping at the checkout for extra security.¬†Your fruit will arrive the day after we ship, not the day after you order.
  • You'll receive an email with tracking information as soon as a shipping label is printed in preparation for your order, and see movement on that tracking information as soon as your order is in transit!

‚ÄčIt¬†is important to keep track of your order in transit¬†especially if you live somewhere with extremely hot¬†temperatures.

  • You can sign up for email and/or text updates from UPS to keep track of your shipment along every point on its route.

‚ÄčBring your box indoors as soon as it is delivered.

If the fruit is left outside too long, it will ripen very quickly and possibly spoil.

If you will not be home when the box is delivered, we recommend calling the shipping carrier for them to hold it at their facility for you to pick up. They will do this for free.

Or you can ask someone to bring your box inside your home for you.

Many of the fruits we ship are ready to eat when you receive them. Some of them must wait to ripen. You can find out more ripening info here.

Take all of your fruit out of the box as soon as you bring it inside. Fruits produce natural ethylene gases as they ripen which cause other fruits nearby to ripen quicker. The box traps in these gases thus causing them to ripen even faster.

Ripe ready to eat fruit can be kept cold or refrigerated. We always recommend that unripe fruit is kept room temperature. Some unripe fruits can withstand cooler temperatures than others. Annonas like soursop and sugar apple especially must not be kept cold for longer than 24 hours until they are ripe.

If you have any issues with the fruit you receive, then you MUST email us the same day the box arrives.